It’s a scenario that we come up against on a daily basis. We’re working on a customers vehicle and find a problem, sometimes that problem is the reason it’s in our workshop and other times it’s not.
When we report back our findings to our customers, they’re typically met with a certain level of suspicion and therefore caution in make the right decision. It’s compeltely understandable, but here at ABC we’re ready to take a big step forward in helping us with our honest and transparent approach to vehicle services.
From now on, you can request photographic or video proof of any issues we report to you. Our team will demonstrate the specific problem on your vehicle and email it over to you for your peace of mind.
Just ask reception for more details.